1. Shipping Locations

  • We ship to all Regions.

  • Some locations may have shipping restrictions.

2. Processing Time

  • Orders are processed within 5 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Costs

  • We offer standard and expedited shipping. Costs are calculated at checkout based on location and selected shipping method.

  • Free shipping may be available for orders above 100 Euros.

4. Tracking and Delivery

  • Once shipped, you will receive a tracking number via email.

  • Delivery times vary based on location and carrier service.

  • We are not responsible for delays caused by the carrier or customs processing.

5. Lost or Damaged Shipments

  • If your order is lost or arrives damaged, contact us within 5 days for assistance.

  • If the package is marked as “delivered” but not received, please check with the carrier before contacting us.